Patients Come Second


Author by : Paul Spiegelman
Languange Used : en
Release Date : 2013-03-19
Publisher by : Greenleaf Book Group




Management Lessons From Mayo Clinic Inside One Of The World S Most Admired Service Organizations


Author by : Leonard L. Berry
Languange Used : en
Release Date : 2008-05-31
Publisher by : McGraw Hill Professional




If Disney Ran Your Hospital


Author by : Fred Lee
Languange Used : en
Release Date : 2004-01-01
Publisher by : Second River Healthcare




Employees First Customers Second


Author by : Vineet Nayar
Languange Used : en
Release Date : 2010
Publisher by : Harvard Business Press




Beyond The Checklist


Author by : Suzanne Gordon
Languange Used : en
Release Date : 2012-11-20
Publisher by : Cornell University Press




Transforming Health Care


Author by : Charles Kenney
Languange Used : en
Release Date : 2016-04-19
Publisher by : CRC Press




Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way


Author by : James Merlino
Languange Used : en
Release Date : 2014-10-27
Publisher by : McGraw-Hill Education